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Recovery Lab

Privacy Policy

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What Information Is Collected

We collect information you provide directly, such as your name, email address, phone number and any details submitted through our consultation, contact or waitlist forms.

Contact Form Information

Information submitted through our forms is used only to respond to your enquiry, assess suitability for treatment and, where relevant, contact you about booking a consultation.

Health Information Handling

Any health-related information you choose to share is collected only to help the clinic team assess whether a treatment may be appropriate for you, and is handled with appropriate care and confidentiality. [Insert confirmed health information handling and storage process.]

Analytics and Tracking

This website may use Google Analytics (GA4) and Google Tag Manager to understand how visitors use the site. These tools collect general usage data and do not identify you personally.

Meta Pixel

This website may use the Meta Pixel to measure the effectiveness of advertising and understand the actions people take on our website. [Insert confirmed Meta Pixel usage details.]

Storage and Access

[Insert confirmed details on where information is stored and who can access it.]

Third-Party Processors

[Insert confirmed list of third-party processors, such as CRM, booking platform or email providers, used to handle enquiries.]

Cookie and Tracking Notice

This website may use cookies and similar technologies for analytics and advertising purposes, including Google Analytics, Google Tag Manager and the Meta Pixel. You can manage cookie preferences through your browser settings.

Contact for Privacy Requests

To request access to, correction of, or deletion of your information, contact us at [Insert confirmed Recovery Lab email address].